Customer Comments
"The CCL selection approach ensured that we purchased the best system for our needs. The CCL Project Management Methodology helped us identify and address the important issues so that we could focus our resources on the successful implementation of the chosen system. Based on our experience we would most certainly recommend CCL for business critical system selection and implementation."
Peter Mason, Financial Director
FW Thorpe Plc
"Initially CCL was retained to assist us in selecting a new computer system, but after this project was postponed, its role widened to become pivotal in helping us manage our systems and infrastructure in line with market dynamics. CCL's understanding of our business and their flexible responsive approach has been tremendous in helping us to move our business forward. The dedication and commitment of CCL's Consultant to Ashbourne's goals has been exceptional. Few consultants achieve this level of involvement."
Leslie Galloway, Chief Executive Officer
Ashbourne Pharmaceuticals
"I met with CCL's Managing Director and was impressed with the company's experience and independence. I was in the process of reviewing our outsourced hosting solution and thought that an independent view on the process would be useful. The resulting Recommendations Report was extremely comprehensive. It was very clear and helpful and identified a shortlist of three potential candidates, all of which were very acceptable but CCL were able to indicate which of the three appeared subtly ahead of the others. The whole project was very successful for three main reasons:
- We ended up with a more efficient and flexible solution, which will allow for the businesses anticipated growth
- We achieved a minimum of 10% savings
- The project took us outside of our comfort zone, as a publishing company not an IT company. CCL's involvement gave us confidence and made making an important business decision much easier"
Bill Murray, Managing Director
Haymarket Group
"The CCL Consultants developed a very good understanding of our business, they spent a lot of their own time learning about us and they definitely felt like an extension to our Team. A lot of consultants just borrow your watch to tell you the time, but they really did add value to the process. They brought a structure and methodology to the project which gave us confidence that our decisions were based on detailed fact and high level supposition."
Richard Bond, IT Director
Center Parcs
"Our acquisitions had resulted in a proliferation of different software solutions on a variety of hardware, with varying degrees of effectiveness and levels of maturity. Obviously, this was not an ideal situation and a group wide IT evaluation was called for. I was satisfied that CCL's independence from the software supply market would prove vital in helping us select the most appropriate solution provider from our final stage short list. I see working with the CCL team as an ongoing strategic partnership. They consistently provide experienced, high quality individuals. The Consultant assigned was tasked with leading the roll-out within Stalbridge Linen Services. I have great confidence in the CCL's Consultants."
Steve McKeever, Group IT Director.
Johnson Service Group PLC
"The whole process of review enabled Belgrade staff to analyse working practices and procedures, which resulted in changes to practice, improved communication and thus gave a better understanding of the systems required to improve efficiency. CCL's involvement was fantastically helpful and their Consultants provided us with not only expert advice and support in this unfamiliar complex IT world but their flexible, pragmatic attitudes made them a pleasure to work with. It's very reassuring to have CCL as a partner."
Joanna Reid, Executive Director
Belgrade Theatre
"CCL's Consultant had a wealth of experience of similar projects and was quickly able to move things forward, taking on a lot of the legwork, thereby not tying up valuable internal resources. It was made clear to all the suppliers who received the RFP that their main point of contact was the Consultant. After some initial reluctance from certain suppliers, this worked very well and again served to ensure that Virgin resources were not overly distracted from the ongoing day to day management of IT. The Consultant was an excellent cultural fit for our business...a relaxed, yet professional approach meant the whole CCL project has been a positive experience. I would be happy to use CCL again in a similar situation."
Tony Johnson, IT Director
Virgin Retail
"I needed experienced consultants, with knowledge of the outsourcing market, who could get up to speed quickly with minimum hand-holding. CCL were able to come in and conduct a due diligence exercise on my preferred outsourcing partner, Attenda. Their extensive experience in this sort of exercise was a huge benefit to Princes...after all we didn't know what we didn't know! I was very impressed by the quality and responsiveness of the Consultants provided by CCL, I felt like I was speaking to people who fully understood my position, having been there themselves! CCL's involvement gave both the Chief Executive and myself confidence that our decision was the right one and that we were going into the agreement fully prepared and briefed."
Neil Crew, Group IT Director
Princes Foods
"I really feel that the work that CCL's Projects Director did helped with the strategy to allow us to grow the business. His clear and focused approach to the sales process brought rapid results, and he had a real grasp of the market place and our competitors. He was able to offer clarity and depth to my project. I would strongly recommend him and have done so to four other companies who have instructed CCL with projects already."
Anita Jivan, Managing Director
FGI Limited
"BNFL obviously has to have an excellent standard of IT Security, but I was concerned that our management of an incident, caused by either a breach of our security measures or merely a loss of services or infrastructure, had no formalised procedures and was not uniform across our sites. CCL's Consultants were extremely professional in their support to us at all stages of this UK-wide and multi-business project, and have delivered an excellent result within the agreed time and cost constraints."
John Bullock, IS Director
British Nuclear Fuels Ltd
"We needed to understand better how our Sales Team was operating, so that we could adjust our methods and processes in order that we could meet our new sales challenges. The most difficult part was convincing the Team that help was needed and getting their buy-in without them feeling threatened. CCL's Projects Director hit us with some fairly fundamental home-truths but he balanced this with always listening to our point of view, and he was prepared to adapt his approach whenever appropriate."
John Calvert, VP Sales & Marketing Europe
DDi Europe
"CCL's prior involvement in helping produce Center Parcs IT strategy was a big help. Their Consultant had been with us on a previous project and felt very much a part of our team and together with CCL's Projects Controller, they produced a detailed requirements specification which was then turned into a comprehensive and prescriptive ITT for issue to carefully selected suppliers."
Richard Bond, IT Director
Center Parcs
"CCL's knowledge and experience has enabled us to use IT as a tool to support rather than impede the business' goals of growth, diversification and improved operational efficiency. They have provided the procedural infrastructure to allow us to remove, wherever possible, unnecessary risk, from within the business."
Paul Quinney, Director
Allen Group
"CCL's CRP Script forced the supplier to demonstrate the features that we were interested in. Without CCL's help we would not have had as much confidence in dealing with the Software supplier and not have been able to get what we wanted out of the process. CCL have proved an important factor in the success of our project, at all times they have worked closely with us, providing invaluable expertise and support. We will continue to call upon their services, as and when required."
Steve Rice, Special Operations Executive
Countrywide Farmers
"CCL conducted this confidential recruitment exercise in an extremely professional and structured manner. Their involvement allowed me to continue to focus on the day to day running of the business whilst they did all the preparatory work. I wouldn't hesitate to recommend CCL's Recruitment Service to anyone in a similar situation. In fact CCL are shortly to commence a number of recruitment projects within a different department of business."
Stuart Smith, Finance Director
Deritend
"Without CCL we could have made costly mistakes. Their experience of working with companies like ours was invaluable. They provided real value and were nice people to work with, I would have no hesitation in using them again, if the need arose."
John Pearson, Sales Director
The SJ Group
"CCL has been a massive help providing IT expertise and support in an area that we were lacking. They have been very supportive throughout the project."
Chris Tranter, Financial Controller
London & Cambridge Property
