Case Studies

British Printing Federation

Based on their newly appointed headquarters in Farringdon, London, the British Printing Federation is a non-profit subscription based organisation providing a number of specialised services to the print industry.  The Federation has six regional offices throughout the UK and has been established for over 100 years.

The Federation has recently adopted a number of new initiatives, based on improving the service offered to their members, and reducing the cost base through automation.  The Federation required more comprehensive membership information to be held within the organisation and for this to be used to provide a more pro-active stance in the delivery of services to their members.  In today's marketplace even non-profit organisations must operate more efficiently.

In January 2001, the BPIF recognised the need to replace their ageing IT system.  CCL were commissioned to complete a full review of the existing infrastructure.  The review recommended the implementation of a single, fully integrated system which would meet all the requirements of the Federation and bring cost benefit to the organisation.

CCL was then commissioned to define a comprehensive specification of requirements for the BPIF and to research the market for potential suppliers.  Whilst defining the requirements, it quickly becomes apparent that a number of departments would significantly benefit from some process re-engineering in order to optimise the potential in the implementation state.